Control: Phase 4

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Maintaining control throughout the project hinges on simple but vital elements of communication. Knowing project jargon isn’t enough. You must go beyond demonstrating that you know the project inside and out. You have to know your own strengths and challenges. You must understand the sensitivities, whether those sensitivities belong to your boss, your team, or your client. Get the best from everyone involved by communicating often and well.

Learning Objectives


Effective Communication

Communication can make or break a project. Discover the tenets of effective information exchange.


Engaging Clients

Determine which communication methods are appropriate when sending project information to your client.


Send Off

Identify the difference between verify and validate when it comes to finished work.