Start: Phase 1

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The beginning of a project is your chance to set a sturdy foundation. Hindsight is 20/20 but you only get to start once. From project charter to client engagement, you set the ground rules, the commitments, the expectations, and the tone. You determine your project’s likelihood of success from the start.

Learning Objectives


PM Selection

Identifying a Project Manager is an important step. Learn about our effective selection process.


Project Charter

The project charter includes four elements. These are necessary to the project foundation.



Use three client-engagement tools during kick-off meetings for effective partnerships and collaboration.